Protecting your private information is our priority. This Statement of Privacy applies to www.elerasgroup.com and Eleras Group and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Eleras Group include www.elerasgroup.com and Eleras. The Eleras Group website is a business website site. By using the Eleras Group website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Eleras Group may collect personally identifiable information, such as your:
- First and Last Name
- E-mail Address
- Phone Number
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Eleras Group’s website, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) downloading ebooks, guides, or other downloadable content on our Site; (b) sending information through a chat messenger; (c) sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Eleras Group collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Eleras Group may also use your personally identifiable information to inform you of other products or services available from Eleras Group and its affiliates.
Sharing Information with Third Parties
Eleras Group does not sell, rent or lease its customer lists to third parties.
Eleras Group may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Eleras Group, and they are required to maintain the confidentiality of your information.
Eleras Group may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Eleras Group or the site; (b) protect and defend the rights or property of Eleras Group; and/or (c) act under exigent circumstances to protect the personal safety of users of Eleras Group, or the public.
Tracking User Behavior
Eleras Group may keep track of the websites and pages our users visit within Eleras Group, in order to determine what Eleras Group services are the most popular. This data is used to deliver customized content and advertising within Eleras Group to customers whose behavior indicates that they are interested in a particular subject area.
We may track what pages you visit, and what products you download.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Eleras Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Eleras Group website.
Use of Cookies
The Eleras Group website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Eleras Group pages, or register with Eleras Group site or services, a cookie helps Eleras Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Eleras Group website, the information you previously provided can be retrieved, so you can easily use the Eleras Group features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Eleras Group services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Eleras Group secures your personal information from unauthorized access, use, or disclosure. Eleras Group uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Eleras does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Eleras Group may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Eleras or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Eleras Group, you may opt-out of such communications by clicking on the unsubscribe button.
Text Message (SMS) Communications
If you provide a mobile telephone number and consent to receive text messages, Eleras Group may send text messages (SMS/MMS) to that number for transactional and account-servicing purposes related to your account or vehicle service contract. These messages may include:
- Payment reminders, payment confirmations, and receipts
- Notices regarding past-due balances and account status
- Contract and account updates, including requests for documents or signatures
- Callback, appointment, or other service-related confirmations
- Responses to questions or requests you send to us
Eleras Group does not use text messaging to send unsolicited marketing or promotional messages.
Consent to receive text messages is not a condition of any purchase. Message frequency varies based on your account activity. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may also opt out by contacting us using the information in the Contact Information section of this Statement. After you opt out, we may send one message confirming your request, and we will not send further text messages to that number unless you opt in again. For assistance, reply HELP or contact us.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver text messages on our behalf, who are prohibited from using that information for any other purpose. In order to improve our Services, we may receive a notification when you click a link in a text message from Eleras Group.
Text messages may be visible to anyone with access to your mobile device. Please notify us promptly if the mobile number you provided changes or is no longer assigned to you.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Eleras Groupreserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Eleras Group welcomes your questions or comments regarding this Statement of Privacy. If you believe that Eleras Group has not adhered to this Statement, please contact Eleras Group at:
Telephone number:
Sales: 888-395-8636
Customer Care: 888-418-8513
Effective as of October 29, 2026